When you call us, we schedule an appointment.
Then our Caregiving Consultant (a trained nurse) comes and visits the patient at his / her home,
and designs the patient’s specific Active Global Holistic Caregiving Plan™
Identify the best specialised caregiver for you
We identify the Best Specialised Caregiver for your need, Based on the Patient’s specific condition, but also on his / her interests. A good personality match is very important for the patient’s morale and well being!
Decide on level of support needed
You decide on which level of support you require, and sign our Caregiving support contract
You can either get support 6 or 7 days a week. If you decide on 7 days a week, we will provide a replacement Caregiver for you, when your regular Caregiver is off or away on leave (at additional cost)
Specialised caregiver starts working at your home
Our Caregiving Consultant comes with your Specialised Caregiver at your home and gets the service started
Our Caregiving consultant will call you 3 or 4 times in the first month of service, to make sure that everything is going smoothly, and that there are no communications problem. Any problem is identified and addressed
On-going quality control and support
Our Caregiving Consultant continues to call you on a regular basis, to make sure that everything is going smoothly
If needed, adjustments to the Caregiving Plan are made
We also provide regular support to our Caregivers, to answer any question they might have, and anticipate any problem which might arise